Sme - Accounts Receivable

JLL supports the Whole You, personally and professionally.
SME - Accounts Receivable
Client Finance - JLL Business Service (Gurugram)
**Position Overview**:
**What this job involves**:
Perform in-depth analysis of tenant ledger histories to identify and resolve discrepancies in payment transactions
Performing quality check to ensure all the deposits are correctly applied against each tenant accounts
Query handling - working upon all queries received and keeping a close tab on any pending queries that could be resolved and following up on rest
Investigate duplicate payments and transaction errors to maintain financial accuracy
Participate in special department projects/initiatives as directed
Maintain exemplary documentation systems for archiving, records retention, and audit compliance
Identify and escalate unresolved matters through appropriate channels with recommended solutions
Provide expert support to cross-functional teams and processes when required
Maintain comprehensive and current process documentation, including SOP, Process Maps, and tracking mechanisms
Provide technical guidance to team members and support performance improvement initiatives
Attain End To End Domain Knowledge (Upstream & Downstream) of the Business Process and refrain the process from potential risks
Act as pseudo supervisor for the process in absence of the Supervisor/be a SPOC for Leadership and stakeholders
**Sounds like you? To apply, you need to have**:
**Employee Specifications**:
Advanced financial background with a Bachelor's or Post-Graduate degree in Commerce or related field.
Minimum 5-7 years of specialized experience in Order to Cash processes with particular expertise in Cash Application
Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly
Exemplary time management skills with demonstrated ability to prioritize competing demands
Proven ability to provide technical coaching and knowledge transfer to team members
Able to work in a very fast-paced environment and meet deadlines
Impactful communication (written and verbal) to interact with clients and strong interpersonal skills
Demonstrated consistency in values, principles and work ethics
Flexibility to accommodate occasional extended hours as business needs dictate
Possess refined problem-solving capabilities evidenced by the successful implementation of effective financial solutions
Performance Objectives
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.