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Customer Service Representative

2 weeks ago

Mumbai Maharashtra, India ENHANCE PLUS CONSULTANT Full time

We're Hiring: For Multiple Process

Role: Customer Support Representative (International Voice Process)

Location: Mumbai

Shift: Rotational Shifts/Rotational Week Offs

*Key Responsibilities*

Handle inbound/outbound calls to address customer inquiries and issues.
Provide exceptional customer service while adhering to company guidelines.Troubleshoot and resolve technical or account-related concerns.
Maintain accurate and detailed call logs.Requirements
Excellent verbal communication skills in English.
Prior experience in a customer support/voice process role preferred.
Flexibility to work in rotational shifts.
Must be Graduate in any Stream.

References are most welcome.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹25,000.00 per month

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person