Infrastructure Technician

Job Title :Infrastructure Technician

Location: Pune

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

Hybrid Working
BUK & BX - All locations

Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:
The vacancy is for an infrastructure specialist working supporting the Application Hosting Estate within PaaS Middleware.

Part of PaaS, Application Hosting is the organization which runs, builds and maintains the Bank's middleware IT infrastructure. The AVP role is for the Application Hosting Infrastructure Specialist who is responsible for delivering middleware components within projects, maintaining the Application Hosting infrastructure and providing service support in middleware operations.

This role provides exposure to leading edge software technology and underlying platforms operating mission critical services to the group.

What will you be doing?

Infrastructure Delivery
- The implementation of simple and moderately complex changes to Application Hosting infrastructure.
- Negotiate timescales with project stakeholders to meet the business objective.
- Lead and drive solutions that meets the requirements and are compliant to Barclays Standards
- Prepare documentation that explains the technical solution clearly, to various stakeholders who may have different level of technical skills.
- Support Junior Team members on advising and recommending complex technical solutions focusing on requirements and planning to meet client needs.
- Accountable for individual results, and for the impact of the individual results on the wider Application Hosting Team.

Infrastructure Maintenance
- Maintain or enhance systems infrastructure components and services to ensure that infrastructure is in vendor supported and standards compliant state.

Service Support
- React quickly and as necessary to systems errors and service problems to minimize downtime and restore service.
- Attend incident resolution calls and be able to clearly articulate basic technical issues as seen on the systems, understand the actions required, perform the actions and then report back on the outcomes.
- identification of root cause and implementation of permanent fix.
- The team is operating a follow the sun support model, but there is a requirement to operate as part of an out of hours callout rota at the weekend delivering both planned change activity and/or resolving high severity incidents across the Middleware Estate.

What we’re looking for:
An Expert understanding of:

- Open Source Application Hosting Platform (eg JBoss, Tomcat or Apache)
- IBM Application Hosting Platforms (Websphere Application Server)
- Monitoring Tools (E.g. CA APM, Wily)

Skills that will help you in the role:

- A good understanding of:

- Automation Tools (e.g. BladeLogic, Chef, Nolio or Jenkins)
- SSL encryption and certificate management

A basic understanding of:

- Shell scripting skills
- LDAP Directory Services

Where will you be working?

Pune

Be More at Barclays

Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, p