Customer Relationship Executive
3 days ago
**Job Summary**:
We are looking for a motivated and customer-focused individual to join our team as a Customer Relationship Executive. This entry-level position is ideal for fresh graduates from Science, Commerce, Arts, MBA, or related fields. You will be responsible for maintaining positive relationships with customers, addressing their needs, and ensuring a high level of satisfaction.
**Key Responsibilities**:
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Provide product or service information and help customers with basic troubleshooting.
- Assist in building and maintaining strong, long-term relationships with clients.
- Gather customer feedback to improve service quality and customer satisfaction.
- Work closely with other departments to resolve customer issues and improve the overall experience.
- Maintain accurate records of customer interactions and update the CRM system.
- Assist with other customer support tasks as needed.
**Qualifications**:
- Fresh graduate (Science, Commerce, Arts, MBA, or any relevant degree).
- No prior experience required; training will be provided.
- Location
- Only Cuttack students are Preferred.
Pay: ₹5,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
Work Location: In person
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