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5 days ago
We are seeking a highly motivated and detail-oriented individual to join our Claims Department as an Ecommerce Executive. In this role, you will be responsible for managing return orders & raising claims on marketplaces such as Amazon, Flipkart, Myntra, Snapdeal, Ajio etc.
**Responsibilities**:
Investigate and raise claim/disputes for undelivered, damaged and used order received.
Manage and maintain status of refund and rejected claims in an Excel file.
Share weekly and monthly reports.
Provide insights and recommendations to improve claim resolution processes.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- E-commerce: 1 year (required)
- total work: 1 year (preferred)
Work Location: In person
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