Customer Support Executive

2 weeks ago

Janakpuri Delhi Delhi, India Ess Ell Sourcing Co. Full time

We are hiring for Customer Care Executive for an Organization.

Location: Janakpuri East, New Delhi

Experience: Fresher / Experiance Both

Language : English and Hindi both.

**Salary**: As per Industry norms

Timing: 10AM TO 6PM (6 Days working)

Qualification: 10+2 in any stream.

ROLES AND RESPONSIBILITIES:

- Calling active and budding clients, Inbound and Outbound process.
- Answering phones and explaining the product and services offered by the company.
- Regular following up with the customer.
- Contacting existing customers as well as prospective customers
- Maintaining the database of the customers on a regular basis.
- Obtaining customer information and other relevant data.
- Resolving queries and issues related to the products and services.
- Suggesting solutions based on customer’s needs and requirements.
- Proficient in MS Office. A lot of work would be data driven and would require maintaining reports.
- Ready to stretch limits to achieve goals.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Janakpuri, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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