Customer Service

Full Job Description - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying...

Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. Customer Service Manager...

Job DescriptionRole mandates:1. 3+ Years on experience into P&C, BFSI or Customer Service Voice experience.2. Good communications & interpretation skills are required.3. Location: Pune4. Shift: US Shifts5. Graduates with experience only.Responsibilities:1. Co-ordinating & collecting information from different stakeholders that requires underwriting & binding...

Job Title: Customer Assistance.(Lift Assitance) Location: Pune Job Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistance cum Superviser. In this role, you will be responsible for ensuring a positive experience for client by providing information and assistance and supervising the task, Your role is...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...

**_Key Responsibilities: _** Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records...

Job Description We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

We are hiring talented customer support executive who has experience in voice process/ sales. **Responsibilities**: - Do outbound phone calls. - Explain the services of the company - Sell the particular equity-based service according to their requirement. **Eligibility**: - Good English communication - **Location: Pune, Maharastra**_ - **Salary: 18,000 -...

**Job Family Descriptor** **Broad outline of the Role** - The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. **Purpose - Broad objective of the role** **Operating Network - Key External** **Operating Network - Key...