
Customer Care Executive
2 weeks ago
**SUMMARY**
Hiring for customer support inbound and outbound process in Mumbai location.
**Job Location : Vashi, Navi Mumbai.**
**Responsibilities**:
Conduct inbound and outbound calls to potential customers.
Introduce and explain our products/services to prospects.
Gather and document customer information accurately.
Answer incoming calls from customers and address their inquiries.
Achieve daily/weekly/monthly targets for lead generation and sales.
Maintain a high level of professionalism and customer service.
**Requirements**:
Eligibility Criteria:
Fresher First Preference
Good communication Skills in English and Hindi
Age group between 18-32 years
Excellent verbal communication skills.
Strong interpersonal and persuasive skills.
Previous experience in telemarketing or customer service is a plus.
Ability to work independently and as part of a team.
Basic computer skills
Goal-oriented and self-motivated.
Shift - 9 h0urs shift
**Benefits**
Direct Company Payroll
Day shift
**Salary** - 6k to 10k per month
**Role**: Customer Retention - Voice / Blended
**Industry Type**: IT Company
**Department**: Customer Success, Service & Operations, Help Desk of Customer support
**Employment Type**: Full Time, Permanent
**Role Category**: Voice / Blended
**Education**
UG: Any Graduate and HS
Pay: ₹5,000.00 - ₹10,000.00 per month
**Benefits**:
- Leave encashment
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7980646232
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