Customer Service Representative
2 days ago
**About us**
iEnergizer is a global provider of customized Business Process Outsourcing (BPO) services focused on offering innovative solutions for business clients from around the world. We are always persistent in our efforts towards unceasing enhancement and deliver on our promises, every time. At iEnergizer, we believe that working with our clients is like an opportunity that helps us generate mutual business values for our clients and us.
Job Description for a-Technical Graduate for blended process.
**Process Name** - UC Repair (B.Tech)
**Responsibilities**:
- Troubleshoot and resolve technical queries and issues.
- Provide excellent customer service while and maintaining company standards.
- Develop a deep understanding and detailed information of the company’s product and services.
- Work collaboratively with teams members to ensure smooth process operations.
- Interacting with customers to ensure they have a desirable and shareable experience.
**Requirements**:
- Must be a graduate in B.Tech/BE (Technical graduation is mandatory)
- Excellent communication skills in English (verbal and written).
- Strong problem-solving and analytical skills.
- Fresher’s are also welcome
**Shift Timings**: - 6 days working, Flexible to work in Rotational shifts.
**Job Location**: iEnergizer, A-37, Gate No-01, Sector-60, Noida-201301
**Job Type**: Full Time
**Remuneration**: 27000 (CTC)
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹27,000.00 per month
Shift:
- Rotational shift
Work Location: In person
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