Customer Care Executive

1 week ago


Noida, India FCI CCM, Inc. Full time

**Experience **:Upto 3 years
- **Location **:Noida

**Description**:
Work Location: Sector 126, Noida Work Timings: Rotational Shifts, Person should be comfortable for Australian, Indian, UK & US Shifts (Night shifts will be work from home) Desired Experience: Upto 3 years, Freshers with excellent comm. skills are also welcome CTC to offer: Max 3 lakh No. of days working: 6 (Saturday shall be work from Home) Roles and Responsibilities: - Answer calls professionally to provide information about customer orders and services or obtain details of complaints. - Keep records of customer interactions & inquiries, complaints, and comments as well as action taken. - Follow up to ensure that appreciate actions were taken on customers’ requests. - Refer unresolved customer complaints or requests to designated departments for further investigations.

**Profile**:
**Experience**:
1) Upto 3 years 2) Freshers with excellent communication skills are also Welcome



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