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Pre and Post Shipment Documentation
2 weeks ago
**Job Requirements**:
- **Pre-shipment Documentation**_
**Knowledge of Export Documentation**:
- Familiarity with documents like the **commercial invoice**, **packing list**, **bill of lading**, **certificate of origin**, **export license**, and **shipping instructions**.
- Understand specific country requirements for export documentation.
**Customs Compliance**:
- Ensure compliance with international trade laws, tariffs, and restrictions.
- Experience working with **customs declarations** to avoid any delays.
**Shipping Coordination**:
- Arrange for the appropriate transportation (air, sea, land).
- Work closely with logistics providers, freight forwarders, and customs brokers.
**Communication Skills**:
- Coordination with vendors, suppliers, and clients to ensure all documentation is accurate and timely.
- Responding to queries from customs, transport companies, or clients about documentation or shipment details.
**Attention to Detail**:
- Thorough verification of all documents to ensure accuracy and consistency.
- Proper handling of any discrepancies, ensuring that all documents comply with shipment requirements.
**Technical Skills**:
- Proficiency in **Microsoft Excel**, **shipping software** (e.g., SAP, CargoWise), and knowledge of any industry-specific tools or platforms.
- Familiarity with online platforms or tools for customs clearance, invoicing, and tracking.
**Problem-solving**:
- Ability to resolve issues related to documentation discrepancies, shipping delays, or customs clearance challenges.
- **Post-shipment Documentation**_
**Knowledge of Import/Export Procedures**
- Understanding the import side of the documentation process, including the need for **customs declarations** and **import duties**.
- **Experience with invoice reconciliation and ensuring that payment for shipped goods is processed correctly**.
**Tracking and Monitoring**:
- Follow up on shipments to ensure they arrive at their destination on time.
- Monitor shipments using tracking numbers and resolve issues such as delays or lost items.
**Post-shipment Documentation Review**:
- Handling the **proof of delivery (POD)**, **receipt confirmations**, and any documents related to claims or disputes (e.g., damaged goods).
- Collect and verify documents like the **airway bill**, **bill of lading**, and **delivery receipt**.
**Dispute Resolution**:
- Addressing any issues with damaged goods, incorrect shipments, or non-compliance with contract terms.
- Working with clients and vendors to resolve discrepancies or claims related to post-shipment.
**Financial Reconciliation**:
- Ensure that the invoice is paid and that the **letter of credit** or other payment methods are processed smoothly.
- Ensuring the accuracy of final shipping costs, including any adjustments related to freight or taxes.
**Customer Service and Communication**:
- Provide updates to customers on the status of shipments.
- Offer clear communication regarding any delays or issues with delivery.
**Recordkeeping and Documentation Storage**:
- Properly storing all post-shipment documentation for future reference or audits.
- Ensure all paperwork is filed according to the company’s document retention policy.
**Analytical and Reporting Skills**:
- Ability to analyze shipping performance, delivery times, and any recurring issues.
- Provide detailed reports on shipments, issues, and resolutions.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Chromepet, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Export and Import documentation: 3 years (required)
**Language**:
- Fluent English (required)
**Location**:
- Chromepet, Chennai, Tamil Nadu (required)
Work Location: In person