Solarwinds/monitoring Administrator

3 days ago

Gurugram Haryana, India MKS Inc. Full time

**Key Responsibilities**:

- Monitoring Strategy:

- Develop and implement an enterprise-wide monitoring strategy to proactively identify and address potential issues.
- Define key performance indicators (KPIs) and establish benchmarks to measure the effectiveness of monitoring systems.
- Tool Selection and Implementation:

- Evaluate, select, and implement cutting-edge monitoring tools and technologies to meet the organization's needs.
- Collaborate with cross-functional teams to integrate monitoring solutions into existing systems.
- Incident Response and Management:

- Develop and maintain incident response plans related to monitoring alerts.
- Lead and coordinate efforts to respond to and resolve incidents in a timely manner.
- Escalation and Alerting:

- Work with key stakeholders to define escalation paths.
- Setup alert matrix.
- Performance Analysis:

- Analyze monitoring data to identify trends, patterns, and areas for improvement.
- Documentation and Reporting:

- Create and maintain comprehensive documentation related to monitoring configurations and processes.
- Generate regular reports on the health and performance of IT infrastructure for stakeholders.

**Qualifications**:

- At least 3 years’ experience in an enterprise monitoring role.
- At least 5 years' experience in an IT infrastructure administration role.
- In-depth knowledge of IT and monitoring tools, such as
- Solarwinds, Splunk, ThousandEyes, ServiceNow
- Strong understanding of IT infrastructure components, technologies, and tools.
- Excellent communication, documentation, and reporting skills.
- Ability to work collaboratively in a team and manage multiple projects.

Experience in working in a multi-national / multi-cultural environment is a plus

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