Clubhouse Executive

2 weeks ago

Mumbai Maharashtra, India JLL Full time

JLL supports the Whole You, personally and professionally.
**Key Responsibilities**:
Assist the Clubhouse Manager in overseeing daily club operations
Manage specific departments or areas as assigned by the Clubhouse Manager
Ensure high-quality service delivery across all club amenities and facilities
Coordinate and supervise staff in assigned areas, including scheduling and training
Assist in implementing strategies to enhance member satisfaction and retention
Help manage club events and activities, ensuring smooth execution and member enjoyment
Support financial management by monitoring departmental budgets and expenses
Address member inquiries, feedback, and concerns promptly and professionally
Conduct regular inspections of club facilities to maintain cleanliness and safety standards
Assist in developing and implementing standard operating procedures
Support the Clubhouse Manager in project management and new initiatives
Ensure compliance with club policies, industry standards, and relevant regulations
Collaborate with other departments to maintain cohesive club operations
Prepare reports and analyses as required by the Clubhouse Manager

**Qualifications**:
Bachelor's degree in Hospitality Management, Business Administration, or related field
3-5 years of experience in club management or luxury hospitality
Strong understanding of club operations and member service principles
Excellent leadership and team management skills
Proficiency in club management software and Microsoft Office Suite
Knowledge of food and beverage operations, event planning, and facility management
Financial acumen and experience with budget management
**Personal Attributes**:
Strong customer service orientation with a focus on member satisfaction
Ability to multitask and adapt in a dynamic environment
Excellent communication and interpersonal skills
Detail-oriented with strong organizational abilities
Proactive problem-solver with good decision-making skills
Team player with the ability to work effectively under the Clubhouse Manager's direction
Professional demeanor and appearance
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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