QA - Tpi and Customer Complaints

2 weeks ago

Vasai, India VnU Consulting Services Full time

Opportunity with a Manufacturing Company.

Designation - QA - TPI and Customer Complaints

CTC - 6.00 LPA

Location - Naigaon

Experience - 4 to 6 years

Qualification - Graduate

**KEY RESPONSIBILITIES: -**

1. To handle the customer complaint effectively

2. Ensure to response the customer on-time

3. Analysis of defect on occurence and detection path

4. Prepare Initial & final Analysis report & share to sales /CCM.

5. Prepare & conduct Remote Analysis and site analyis at customer end.

6. Close complaint in system and monitor.

7.Overall responsible for the third-party inspection (TPI)

8. TPI completion as per Plan & approved QAP

9. Able to prepare quality assurance plan for final inspection / third-party inspection

10. Able to review technical tender documents

11. Shall have good experience of measurement system / inspection

12. Good co-ordination within team and with external parties.
- Shall analyze the customer complaint
- Prepare monthly MIS report
- Maintain & update all documents & records as per QMS & Customer requirements
- Ensure TPI / Customer audits / Certifications without any non-conformance.
- Co-ordinating with all stakeholders to ensure timely execution of CAPA.
- Shall have Good Verbal / Written communication skill.
- Shall participate in Kaizens and innovations at the workplace.
- Should have good analytical skill to do root cause analysis

**Salary**: ₹500,000.00 - ₹600,000.00 per year

Schedule:

- Day shift

Application Question(s):

- Current CTC
- Expected CTC

**Education**:

- Bachelor's (preferred)

**Experience**:

- QA - Third party inspection: 4 years (preferred)
- QA- Customer Complaints: 4 years (preferred)
- CAPA: 4 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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