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Customer Support Executive- International Voice
2 weeks ago
Key Job Responsibilities:
- Manage incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meets Monthly/weekly/daily Sales Targets.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Shift : Only Night Shift
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Kundrathur Main Rd, Porur,, Chennai - 600116, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
**Speak with the employer**
+91-XXXXXXXXXX
