Front Desk Receptionist

8 hours ago


Nalapara Guwahati Assam, India Axom motors (Mercedes-Benz) Full time

Completion of service reception
- Supporting the Service Advisors in completing service reception.
- Providing support in the provision of mobility services.
- Agreement of the vehicle return time and method and forwarding of data to the Certified Service Advisor.

Vehicle handover
- Supporting the Service Advisors during vehicle handover.
- Reporting completed vehicles to customers.
- Supporting the Service Advisors in invoicing service customers and cashing the invoice amount.
- Direct vehicle handover to the customer, unless active vehicle handover by the certified service advisor has been agreed.
- Administration on the return of courtesy cars and invoicing of mobility services.

Service follow-up
- Providing support for or carrying out service fallow up calls. Supporting the Service Advisors in preparing for service reception.
- Provide support in opening a preliminary or workshop order, checking vehicle and customer histories, the presence of service packages, the definition, reporting, and procurement of parts with critical delivery times and planning of external assignments.
- Providing support in the administration and provision of mobility and courtesy cars.
- Supporting the certified service advisor in the execution of service reception.
- Coordination of all necessary documents and preparing documents with the customer.
- Reception of unannounced customers according to the standards.
- Looking after customers in the event of waiting times.
- Reporting of customers who cannot make their appointment.

*

**Job Types**: Full-time, Fresher, Internship

Pay: ₹9,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person



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