Tele Caller Executive

5 days ago

Chandigarh Chandigarh, India Integgral Corporate Services Full time

**Job Title**: Telecaller - Visa & Immigration Services
**Location**: Chandigarh, India

**Key Responsibilities**:

- **Outbound Calls**: Initiate calls to prospective clients to introduce and promote our visa and immigration services.
- **Inbound Calls**: Handle incoming inquiries, provide accurate information, and address client questions or concerns.
- **Lead Management**: Identify and qualify leads, maintain detailed records in the CRM system, and follow up as necessary to convert leads into clients.
- **Client Engagement**: Build rapport with clients, understand their needs, and provide tailored information to assist in their decision-making process.
- **Collaboration**: Work closely with the sales and counseling teams to ensure a cohesive approach to client acquisition and service delivery.

**Qualifications**:

- **Education**: Minimum a bachelor's degree.
- **Experience**: Prior experience in telecalling, customer service, or sales is preferred.
- **Skills**: Excellent verbal communication, active listening, and interpersonal skills.
- **Attributes**: Goal-oriented, persuasive, and capable of handling objections professionally.

**Performance Metrics**:

- Achieve daily and monthly call and conversion targets.
- Maintain high levels of client satisfaction and engagement.

**Compensation and Benefits**:

- Competitive salary with performance-based incentives.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.

**Job Types**: Full-time, Permanent

Pay: ₹12,144.13 - ₹26,648.76 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Visa / Immigration: 1 year (required)
- Telecaller: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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