C10-market Ops

2 weeks ago

Mumbai, India Citi Full time

The Sec & Derivatives Supv is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

**Responsibilities**:

- Supervise operating efficiency and ensure the entire team meets performance and quality expectations of assigned tasks.
- Resolve escalated issues and provide appropriate closure to those problems
- Identify opportunities for process improvements, including service or technology enhancements and train staff on all changes
- Analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures
- Manage daily performance related to securities and derivatives post-settlement activities of operations processes
- Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
- Identify control deficiencies and implement appropriate procedures
- Serve as backup for manager as required
- Contribute to processing standards and expectations for securities and derivatives processing teams
- Collaborate with business in launching new products and enhancing customer experience on evolved products.
- Provide strategic and tactical support to business on day-to-day basis. Deliver on must win battles of global market operations in terms of productivity, finance and manual touch point reduction. At the same time, maintain pristine control environment.

**Qualifications**:

- 2-4 years of relevant experience
- Consistently demonstrates clear and concise written and verbal communication skills

**Education**:

- Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Securities and Derivatives Processing
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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