Ward Secretary

7 hours ago


Sholinganallur Chennai Tamil Nadu, India Gleneagles Hospital Full time

**Key Responsibilities**:
**Administrative Support**:

- Answer and direct telephone calls, take messages, and provide information to patients, families, and staff.
- Maintain patient records and ensure accurate documentation of medical information.
- Schedule patient appointments, tests, and procedures, coordinating with other departments as needed.
- Assist in maintaining patient charts and files, ensuring they are up-to-date and organized.
- Prepare reports, correspondence, and forms related to patient care.
- Handle incoming and outgoing mail and deliveries for the ward.

**Communication**:

- Act as a point of contact between medical staff, patients, families, and external parties.
- Relay messages and ensure proper communication between the healthcare team and patients/families.
- Communicate patient needs or requests to the appropriate staff members in a timely manner

**Coordination of Ward Operations**:

- Help manage the ward’s day-to-day operations by assisting with patient admissions and discharges.
- Assist with managing bed availability and patient flow.
- Track inventory and ensure necessary supplies are available.
- Handle requests for patient transfers or other interdepartmental services.

**Patient Interaction**:

- Greet patients and visitors, ensuring a friendly and professional environment.
- Provide basic information and direct patients and families to appropriate services or departments.
- Assist with the preparation of patient paperwork, such as consent forms and insurance documentation.

**Compliance and Confidentiality**
- Maintain an organized filing system for medical records and other sensitive information.
- Assist in audits or compliance checks related to patient documentation.

Pay: ₹250,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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