Receptionist

1 day ago


Chennai Tamil Nadu, India F.O.R ortho& Neuro hospital Full time

**Job Summary**:
The Hospital Receptionist serves as the first point of contact for patients and visitors. This role involves greeting patients, managing front-desk operations, handling appointment scheduling, and coordinating communication between patients and hospital staff, all while ensuring a professional and welcoming environment.

**Key Responsibilities**:

- Greet and assist patients, visitors, and vendors in a courteous and professional manner.
- Register patients and collect relevant information (personal, medical, and insurance details).
- Schedule, reschedule, and cancel appointments as needed.
- Answer phone calls and respond to inquiries or transfer calls to appropriate departments.
- Direct patients to appropriate departments or staff as required.
- Maintain patient confidentiality and ensure compliance with hospital policies.
- Handle patient complaints or escalate them to the appropriate authority.
- Coordinate with doctors, nurses, billing, and other departments for smooth patient flow.
- Maintain front desk records, files, and communication logs.
- Ensure the reception area is clean, organized, and welcoming.

**Required Qualifications and Skills**:

- **Education**: Minimum Graduate in any discipline.
- **Experience**: 1years in a hospital or clinic front office preferred.
- **Skills**:

- Good communication in English
- Basic computer and typing skills.
- Knowledge of Hospital Information System (HIS) is an advantage.
- Professional appearance and courteous behavior.
- Ability to handle stressful situations calmly and efficiently.

Contact Number:
E.Vinothlakshmi

9025999713

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund


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