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Executive - Collections
2 weeks ago
Qualification: Diploma
**Executive-Collections(Tele-Collection)
Who we are:
FlexiLoans is a technology based Digital financing platform started with an endeavor to solve the problems that small businesses face in accessing Quick, Flexible and Adequate funds for growing their Businesses. Our vision is to give "Financial access at a click". Our talent pool has rockstars from diverse backgrounds - ex
- Founders, investment bankers, e-commerce and payments with the passion to make a difference to the lives of 70 mn+ MSME businesses in India.
Founded by CA/ISB alumni, FlexiLoans is funded by marquee funds and HNIs in the form of MAJ invest, Fasanara Capital, Sanjay Nayar (Founder - Sorin Investments, Chairman - KKR India and Ex-CEO, Citibank South Asia), Dr. Harry Banga (Founder, Caravel group), Yogesh Mahansaria (Founder, Alliance Tyres) Gunit Chaddha (Ex-CEO, Deutsche Bank, Asia Pacific), Anil Jaggia (Ex-CIO, HDFC Bank), Vikram Sud (Ex-COO, Kotak Mahindra Bank), Narayan Seshadri (Ex-Managing Partner, KPMG), Gopal Srinivasan (Chairman, TVS Capital) and Siddharth Parekh (Co-Founder, Paragon Partners) to name a few.
Business driven by our Company Values:
Why join us?
A four-time certified ‘Great Place to work’ workplace, at FlexiLoans you will be working with top tier talent from diverse backgrounds hungry to make a dent in the MSME universe. We believe in people owning what you do and providing support to folks for making decisions (sometimes even wrong decisions) all the while learning and growing with the organization. FlexiLoans is your front row seat to the MSME Fintech revolution in India
What you will work on:
- Contact customers in Bucket X, 1, and 2 via phone to remind them of their overdue payments.
- Persuade customers to clear dues promptly or agree to repayment terms.
- Monitor assigned accounts and ensure recovery efforts are aligned with company goals.
- Negotiate payment terms with customers while ensuring compliance with company policies.
- Maintain accurate and up-to-date records of all communications, payments, and agreements in the system.
- Adhere to all regulatory and company guidelines related to debt collection.
- Prepare and submit daily and monthly reports on collection efforts and achievements.
Qualification and Experience:
- Minimum 1 year of experience in telecollections or related fields, specifically handling early-stage delinquency buckets (Bucket X, 1, and 2).
- Minimum qualification of HSC (Higher Secondary Certificate) or any Bachelor’s degree.
- Strong verbal and written communication skills in [Tamil, Telugu, Kannada, Gujarati and Hindi].
- Proficiency in Microsoft Excel is mandatory.
- Role Category:
- All Categories
**Location**:
- Mumbai, India, Asia
Employment Type:
- Full time
**Key Skills**:
Tele-CollectionsCollectionsDebt RecoveryLoan RecoveryTele-Calling
