Shift in Charge

Location: Delhi, IN- Company: Delhi Intl Airport Ltd**JOB PURPOSE**:

Assist Head-Landside in planning for new and execution of existing projects for Landside development of DIAL, security & cleanliness in the Airport Road network in close coordination with Stakeholders for efficient & safe passage to all interested parties.
To plan and ensure highest standards of cleanliness at city side area of IGI, Airport. Also, responsible for keeping vigilance in view of the hypersensitive security categorization of the IGI, Airport. Ensure highest level of competency in respect of intelligence gathering and crime control**. **Keep a vigil on touting and any other unlawful activities in Landside area. Co-ordinate with law enforcing agencies to reduce illegal activities at Landside area

**ORGANISATION CHART**:
**Accountabilities
**Key Performance Indicators
Plan and carry out a preventive maintenance schedule for upkeep of the landside area

Serviceability of House Keeping equipment.

Carry out threat analysis and draw mitigation plan from time to time based on the changing security scenario taking place in and around the airport premises

Number of action initiated and implemented

Keep a vigil on issues related to use of laser lights in the vicinity of Airport and also create awareness amongst the nearby villagers and farmhouses about the hazards of laser light to the civil aviation operations.

No of incidents reported.

Action taken.

Initiatives taken

To take effective measures to prevent the use of balloons/unidentified flying objects/UAVs (used as toys) in the vicinity of airport.

New initiatives taken

Ensure that all concerned agencies are informed as per the standard operating procedure to neutralize the unidentified object without loss of time.

No of incidents of sighting Actions initiated.

To ensure all machines used for House Keeping should have all required documents and should adhere to all safety norms.

Number of observation by the auditing authority or any other agencies during Inspection/Audit/visit/routine round on this aspect.

Responsible for Land side housekeeping operations and administrative issues.

Feedback/reports.

Monitoring, checking & upkeep of the defined service level agreements by agencies operating under the land side management department.

Minutes of meeting and number of corrective action taken

Regular meeting / interaction with different stakeholders for smooth operations. Maintain a close coordination with the ADM, DIAL Security, Terminal Management, Air Side Team as well as the Commercial Department.

Minutes of meeting and number of corrective action taken

**KEY ACCOUNTABILITIES**:
He shall ensure that all House Keeping equipment used at activity areas, are in perfect working order. If any equipment goes out of order, he shall take prompt action to ensure that it is put back into operation with minimum possible delay.

Number of unserviceability reported/observed

Maintain effective liaison with other airport departments and relevant law enforcement authorities

Number of structured meetings

Develop sources of information regarding theft/pilferage/touting/ smuggling activities and keep the GM-Landside & Executive Director - Security informed.

Report preparation & MIS.

Monitoring, checking & upkeep of the defined service level agreements by agencies operating under the land side management department.

Regulatory compliance and number of observation made by regulatory Authority

Know and understand national laws and regulations dealing with acts of unlawful interference which affect civil aviation and its facilities

Responded to number of such situations and timelines.

Compile reports on each survey, inspection, test or investigation for the airport security authority (And other stakeholders as may be required

Reports of each survey and number of observations

Ensure proper maintenance and safe custody of Traffic equipment like walkie-talkie sets, HHMD’s, vehicles, mobile phones, cameras, dragon lights etc

Number of observations cleared

To supervise the operations of Shuttle Bus Service & Inter Terminal Transfer Coaches, smooth operations at Public Transport Center & ensuring smooth to and fro movement of vehicles to Loading Docks.

ASQ rating / report

**EXTERNAL INTERACTIONS**:

- Delhi Police authorities, Delhi Traffic Police Authorities, CISF
- Lt. Governors office
- DMRC
- Transport Department, DTC, Other state transport, Cargo Commercial vehicles, Taxi Union, Radio Taxis & Car Rental Services
- Vendors e.g. Lions Services, RAXA Security, Crane Services

**INTERNAL INTERACTIONS**:

DIAL Security
P&E & CPD
DIAL Commercial, Horticulture
Human Resource, Procurement & Finance

**FINANCIAL DIMENSIONS**:

- 60 - 75 lacs revenue generation

**OTHER DIMENSIONS**:
**EDUCATION QUALIFICATIONS**:

- Graduate
- Preferably Ex-Serviceman

**RELEVANT EXPERIENCE**:

- 4-6 years

**COMPETENCIES**:

- Team Leadership, Teamwork & Interpersonal Influence: Capability to develop