Dam Ops Support
3 days ago
**Role**: DAM Ops Support
**Experience**: 3 to 4 years
**Location**: Tharamani, Chennai
**Notice Period**: (0 to 15days)
**Role**: DAM Ops Support - Imperva Secure Sphere
**Roles and Responsibilities**:
**Mandatory Skills**:
Proficient in Imperva Secure Sphere (Gateway & Management Console)
Knowledge of database platforms (Oracle, SQL Server, PostgreSQL, MySQL)
Experience with log analysis, regex-based policies, and SIEM integrations
Familiarity with RBAC, certificate management, and network troubleshooting
Comfortable with scripting (e.g., Shell, Python) for automations
**Primary Responsibilities**:
Monitoring & Alert Management
Continuously monitor Imperva SecureSphere dashboards and alerts.
Analyze alerts related to suspicious or non-compliant database activity.
Triage alerts to distinguish between false positives and real threats.
Escalate and coordinate with DBA and Application teams to address validated incidents.
Policy Design & Customization
Create, edit, and manage security and audit policies within Imperva.
Fine-tune policies to optimize detection and minimize noise.
Integration and Coordination
**Work closely with**:
Database teams to understand schema and user roles.
Security team for escalation and compliance requirements.
Patch & Upgrade Management
Coordinate and perform regular patching of SecureSphere components.
Validate functionality post-patching through smoke tests and alert validation.
Maintain version consistency across gateways and management servers.
Tool Administration
Perform daily health checks for Imperva gateways and management servers.
Manage SSL certificates, logging settings, and network configurations.
Handle user access controls and role-based privileges within Imperva.
Backup and restore policies and configurations as needed.
Reporting & Documentation
Generate compliance reports (e.g., SOX, PCI-DSS) using Imperva tools.
Document all custom policies, change history, and alert response actions.
Maintain a runbook for common issues and troubleshooting steps.
Continuous Improvement
Review logs and usage patterns to identify policy or configuration improvements.
Provide feedback to security architects on new use cases.
Contribute to incident post-mortems and risk mitigation plans.
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