Front Office Executive

1 week ago

Sultans Battery, India Wilton Hotel & Restaurants Full time

Job Responsibilities:

- Greet and welcome guests upon arrival with a warm and professional demeanor.
- Handle check-in and check-out procedures efficiently and accurately.
- Address and resolve guest complaints and concerns promptly, ensuring complete guest satisfaction.
- Provide information about the hotel’s facilities, services, and local attractions.
- Manage reservations and room assignments, ensuring accurate booking details and special requests are handled.
- Maintain up-to-date records of guest information and transaction details.
- Process payments and handle billing inquiries with precision.
- Communicate effectively with guests and team members, both verbally and in writing.
- Coordinate with the Front Office Manager on special requests and any operational issues.

Schedule:
Day shift
Night shift

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Paid time off

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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