Customer Service Representative

2 weeks ago

Noida, India Global Sync Full time

**Key Responsibilities**
- Responsible for achieving appointment, sales, and installation related targets and KPI’s (individual and team).
- Strong ability to work under pressure and perform multiple tasks effectively without being overwhelmed.
- Strong command over product knowledge. Provide all information and details of system components, warranty, system capacity and finance conditions to the clients and assist in obtaining customer sign offs in case of post contract variations.
- Previous work experience in international telesales is preferred
- Strong convincing skills and self-confidence to improve meeting targets.
- Effective communication skills to be able to retain and pass product and service information to customers, and develop strong relationships with customers from different backgrounds, different behaviours, and expectations.
- Detail-oriented and self-motivated individual.
- Possess strong administrative, data entry, and computer skills.
- Ability to relate to the technical aspects of the process.
- Responsible for generating his/her own leads
- Keeping cancellation less than 10%.

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 8527967993

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