Product Owner

1 week ago

Bengaluru Karnataka, India ConnectWise Full time

ConnectWise is an industry and Global leading software company_ with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps _over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences._
- Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. _
- Game-changers, innovators, culture-lovers—and humankind._
- We invite discovery and debate. We recognize key moments as milestones. _
- We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference._

**Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise**

**General Summary**:
The Product Owner is responsible for reviewing, analyzing, and evaluating business systems and user needs. This role works in partnership with cross-functional teams to assist in project direction and ensures projects are well coordinated.

**Essential Duties and Responsibilities**:

- Provides support to the cross-functional teams, with a high attention to detail
- Identifies, defines, and analyzes problems to understand the cause and impact to design solutions
- Creates outcome driven solutions to problems defined by the Product Manager
- Conducts intentional, methodical research into product area(s), including partner interviews, competitive research, and internal stakeholder discussions.
- Performs a variety of tasks to ensure successful delivery of a defined objective for the scrum team by writing clear user stories and user acceptance criteria
- Verifies document requirements to define project scope.

**Knowledge, Skills, and/or Abilities Required**:

- Ability to work independently on projects and processes with mínimal supervision.
- Broad theoretical knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business requirements - Strong analytical and problem-solving skills.
- Strong team player with the ability to build positive and collaborative relationships within the ConnectWise organization.
- Willingness to call or speak with customers directly.
- Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences.
- Can clearly articulate problems we are trying to solve when engaging with the team and stakeholders.
- Strong documentation skills
- Knowledge of Scrum & Agile Methodologies.

**Educational/Vocational/Previous Experience Recommendations**:

- Bachelor's degree (Finance, Accounting, Business, Computer Science) in a related field or equivalent business experience
- Experience in Finance / Accounting, business consulting.
- 2+ years of related experience as a product owner.

**Working Conditions**:

- Remote or hybrid depending on location.
- 0-10% travel may be required.

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