Sales Assistant

Job description
- **Achieve Monthly Enrollment and Revenue Targets**:

- Meet or exceed monthly enrollment goals through proactive sales strategies.
- Drive revenue growth by converting leads into enrollments for educational programs.
- **Lead Generation**:

- Develop strategies to grow the lead pipeline and increase conversion rates.
- **Follow-up and Conversion**:

- Conduct timely and effective follow-ups with prospective students to guide them through the enrollment process.
- Address student queries, provide course details, and resolve concerns to ensure a smooth conversion from lead to enrollment.
- **Relationship Building and Management**:

- Build and maintain strong relationships with students throughout the admission and post-enrollment process.
- Act as a trusted advisor, guiding students in selecting the right course that aligns with their career goals.
- **Counseling and Student Support**:

- Provide personalized counseling to students based on their educational needs, career aspirations, and program interests.
- Understand student pain points and offer tailored solutions to assist them in making informed decisions.
- **CRM and Reporting**:

- Maintain accurate records of student interactions, lead status, and follow-up actions using CRM software.
- Prepare regular reports on sales performance, lead conversion rates, and enrollment trends to share with management.
- **Collaboration with Marketing and Operations**:

- Work closely with the marketing team to align sales efforts with ongoing campaigns and promotional activities.
- Collaborate with the operations team to ensure a seamless enrollment process for the students.
- **Market Research and Feedback**:

- Gather insights from prospective students to identify market trends and preferences.
- Provide feedback to the marketing and product teams for refining course offerings and sales strategies.
- **Student Engagement and Retention**:

- Maintain regular communication with enrolled students to ensure satisfaction and support through their learning journey.
- Engage in retention strategies to encourage students to complete their courses and refer others.
- **Continuous Improvement**:

- Stay updated on industry trends, competitor activities, and new sales techniques.
- Continuously improve sales skills and product knowledge to achieve better results.
- **Educational Background**:

- Bachelors degree in **Business Administration, Marketing, Sales, Education Management, or a related field**. An MBA or Postgraduate Diploma in Sales or Marketing would be an added advantage.
- **Experience**:

- 1-5 years of experience in **sales, business development, admissions counseling, or customer relationship management**, preferably within the **Education/EdTech industry**.
- Proven track record of meeting and exceeding sales targets.
- **Sales Skills**:

- Strong ability to **negotiate and close deals**.
- Experience in **lead generation** and **managing sales pipelines**.
- Ability to build rapport with prospective students and guide them through the enrollment process.
- **Customer Relationship Management**:

- Experience using **CRM software** to manage leads, follow-ups, and student interactions.
- Proven ability to **build and maintain relationships** with students or customers, ensuring long-term engagement.
- **Communication and Presentation Skills**:

- Excellent **verbal and written communication** skills, with the ability to present course details in a clear and compelling manner.
- Ability to address and resolve student queries or concerns promptly and effectively.
- **Target-Driven and Results-Oriented**:

- Strong focus on achieving **monthly enrollment and revenue targets**.
- Highly **self-motivated** with a results-oriented approach to work.
- **Problem-Solving and Adaptability**:

- Quick thinker with strong **problem-solving abilities** to overcome objections and close deals.
- Flexibility to adapt to changes in the market, sales strategies, or student needs.
- **Organizational and Time Management Skills**:

- Ability to handle multiple leads, follow-ups, and administrative tasks efficiently.
- Strong organizational skills to maintain records, manage schedules, and prioritize tasks.
- **Tech-Savvy**:

- Familiarity with **online sales tools, CRM platforms, and social media** for lead generation.
- Proficiency in MS Office tools (Excel, Word, PowerPoint) and **basic digital marketing** is a plus.
- **Industry Knowledge**:

- Knowledge of the **education sector, online learning**, or EdTech trends is preferred.
- Understanding of student concerns, career aspirations, and the importance of personalized support.
- **Perks and benefits**:

- **Performance-Based Incentives**:

- Attractive **sales incentives and bonuses** based on monthly enrollment and revenue target achievement.
- **Professional Development**:

- Opportunities for **career growth and advancement** within the organization.
- Access to **free or discounted educational courses**