Renewal Retention Officer

**We Are Looking For a Immediate Joiner** Manage and track customer contract/subscription renewals to ensure timely completion. Proactively engage with customers before contract expiration to discuss renewal options. Identify upsell and cross-sell opportunities during the renewal process. Work closely with the sales and customer success teams to enhance...

**Job Description Summary**: Preparation of proposals/bids, contract negotiation and compliance with contract commitments and commercial risk assessment Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job allows modification of procedures and practices covering work as long as...

What You’ll Do Own the Renewals Process: Manage the end-to-end renewals process for SMB & Commercial customers—ensuring timely, accurate, and customer-centric execution. Customer Retention: Develop and execute strategies to achieve renewal and retention targets, minimizing churn and maximizing long-term customer loyalty. Customer Engagement: Build...

What You’ll Do Lead and Develop the Renewals Team: Recruit, mentor, and manage a high-performing team of Renewals Managers. Provide regular coaching, performance feedback, and career development to foster professional growth Drive Retention Outcomes: Oversee team performance to ensure renewal and retention targets are met or exceeded. Proactively identify...

**Job Title-Customer Retention Executive -Executive** **Salary: 3LPA** **Location-Chennai** **Department - TARANG-Operations** **Sub-Department - Persistency** **Reporting to State Operations** **PURPOSE OF THE POSITION: Mention briefly the purpose of the position** - **To improve the district renewal performance and to give the customer service better in...

Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you're in the right placeLitmos develops eLearning solutions for top-performing companies. An established leader in the market since...

About HighspotHighspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot...

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot...

Role Overview: You will be working as a Customer Retention Support at NowFloats in Hyderabad. Your main responsibilities will include ensuring customer satisfaction, maintaining relationships with existing clients, and analyzing customer feedback to enhance service delivery. Your focus will be on addressing customer inquiries, resolving retention issues, and...

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot...