Client Relationship Executive

3 days ago

Noida Sector Noida Uttar Pradesh, India Infinite Health studios Pvt Ltd Full time

**Lead Management & Calling**:

- Handle inbound inquiries and outbound calls to potential buyers.
- Contact leads generated via marketing campaigns, digital platforms, and partner networks.
- Maintain an updated database of prospects in CRM tools.
- **Customer Engagement & Follow-ups**:

- Regularly follow up with prospective clients to understand their requirements and buying intent.
- Build strong rapport and trust with clients through consistent communication.
- Provide accurate and timely information regarding projects, pricing, and offers.
- **Site Visit Coordination**:

- Schedule and coordinate site visits for clients.
- Ensure seamless communication between the client and the sales team during site visits.
- Track and follow up post-site visits to maximize conversion chances.
- **Documentation & Reporting**:

- Maintain call logs, follow-up records, and lead status reports.
- Share daily/weekly MIS reports with management.
- Assist in basic documentation related to bookings and client onboarding.
- **Collaboration with Sales & Marketing Teams**:

- Support the sales team in closing deals by providing timely lead insights.
- Coordinate with marketing for client communication, campaigns, and events.
- Give feedback on lead quality and customer concerns to improve business processes.

**Key Requirements**
- **Experience**: 1-3 years in real estate sales, telecalling, customer service, or CRM roles. (Real estate experience is highly preferred.)
- **Education**: Graduate
- **Skills Required**:

- Strong communication and persuasion skills (Hindi & English mandatory; local language a plus).
- Good interpersonal and relationship-building abilities.
- Ability to handle objections and queries confidently.
- Proficiency in MS Office, CRM tools, and basic data handling.

**What We Offer**
- Competitive salary + performance incentives.
- Training and career growth opportunities in the real estate industry.
- Professional and supportive work environment.
- Exposure to premium real estate projects and customer networks.

Pay: ₹15,000.00 - ₹60,000.00 per month

Work Location: In person

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