Customer Care Executive

1 week ago

Andheri West Mumbai Maharashtra, India Pecopp Pest Control Services Full time

Attend and manage inbound/outbound calls from customers related to pest control services.
- Book service appointments and coordinate scheduling with operations team.
- Follow up with clients regarding service satisfaction and feedback.
- Handle customer complaints or queries efficiently and ensure timely resolution.
- Maintain call logs, service details, and updates in the CRM system or designated software.
- Coordinate with field technicians and ensure proper communication flow.
- Support backend tasks like report preparation, client confirmations, etc.
- Work on Sundays (with weekly off on any other day).

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Fixed shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 83558 61156

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