Service Technician

2 days ago

Noida Uttar Pradesh, India Vashi Integrated Full time

**Job Summary**:
We are looking for a skilled **Solar Technical Support Engineer** to provide technical assistance and on-field support for Solar EPC partners, clients, and internal teams. The role involves handling **GTI inverters, hybrid inverters, and module installation support**, along with field troubleshooting, commissioning, and ensuring smooth system operations.

**Key Responsibilities**:
Provide **technical support** to Solar EPC partners for Grid-Tied (GTI) Inverters, Hybrid Inverters, and PV Modules.

Conduct **site visits** for installation support, commissioning, and troubleshooting of solar power systems.

Assist EPC partners with **system design validation, wiring, and integration** of inverters with solar modules and batteries.

Diagnose and resolve **technical issues** (hardware/software/communication) related to inverters and solar systems.

Provide **training sessions** and technical guidance to EPC teams and field engineers.

Prepare and maintain **service reports, technical documentation, and site visit records**.

Coordinate with OEMs and internal teams for escalated issues and ensure timely resolution.

Support in **product testing, quality checks, and customer feedback analysis**.

Ensure compliance with **safety standards and best installation practices** during field activities.

**Required Skills & Qualifications**:
Diploma/Degree in **Electrical / Electronics / Renewable Energy / related field**.

**2-5 years of experience** in solar technical support, preferably in inverter installation and troubleshooting.

Hands-on experience with **GTI inverters, hybrid inverters, and PV module installation**.

Strong knowledge of **solar PV systems, wiring, protection devices, and monitoring platforms**.

Ability to **diagnose faults** and provide quick solutions on-site.

Good communication skills for **client coordination and technical training**.

Willingness to travel frequently for site support and troubleshooting.

**Preferred Qualifications**:
Experience working with brands like **GoodWe, Enphase, Renewsys, Emmvee, or similar**.

Familiarity with **remote monitoring systems and IoT-based inverter platforms**.

Knowledge of **national electrical standards and solar policies**.

**Employment Type**: Full-time**:

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