IT Technician

2 days ago

Noida Uttar Pradesh, India Riot Labz Pvt Ltd Full time

Job description

**Location**: Noida

**Department**: Information Technology

**Employment Type**: Full-Time

**Joining**: Immediate

**Salary**: As per company norms

We’re looking for a **dedicated and skilled IT Field Support Technician** to join our team in Noida. If you’re passionate about solving technical challenges, supporting users, and ensuring seamless IT operations in a fast-paced environment, this role is for you

**About Oakter (by RIOT Labz)**

**Oakter is a leading original design manufacturer (ODM)** in India, specializing in **IoT devices, consumer electronics, EV chargers, PoS soundboxes, audio equipment, and GPS trackers**. With a focus on **innovation and quality**, we are driving **Manufacturing 2.0** in the electronics industry.

**Key Responsibilities**
- Provide on-site and remote support for desktops, laptops, printers, and mobile devices
- Troubleshoot hardware, software, and basic network-related issues
- Install, configure, and maintain IT equipment, peripherals, and workstations
- Assist with LAN/WAN connectivity and basic network troubleshooting
- Maintain IT inventory, asset tracking, and documentation
- Coordinate with central IT teams and escalate issues when necessary
- Visit internal/client locations for support and installations
- Support IT procurement, vendor coordination, and market research

**What We’re Looking For**
- 1-3 years of experience in IT support or field technician roles
- Strong knowledge of Windows OS, MS Office & basic networking
- Diploma/Degree in IT, Computer Science, or related field
- Excellent troubleshooting and customer service skills
- Willingness to travel as needed
- Experience with helpdesk systems, Active Directory, or Office 365 preferred
- _Note: Only relevant profiles will be considered._

Industry
- Appliances, Electrical, and Electronics Manufacturing

Employment Type

Full-time

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time

Work Location: In person

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