Retail Sales Assistant

3 days ago

Valsad, India Parshvanath Marble & Stone Full time

**Job Title: Retail Sales Assistant**
**Company**: Parshvanath Marble & Stone
**Industry**: Marble, Tiles, Natural Stone, and CP Fittings
**Location**: Valsad, Gujarat
**Reporting To**: Showroom Manager / Sales Manager
**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:
**Customer Service & Sales**:

- Greet and assist walk-in customers in the showroom with professionalism and courtesy.
- Understand customer needs and recommend suitable products from marble slabs, wall/floor tiles, natural stones, and CP (Chrome Plated) fittings.
- Explain product features, specifications, quality differences, and pricing clearly.
- Handle queries, provide quotations, and follow up on sales leads.
- Maintain high standards of customer service to ensure customer satisfaction and retention.

**Product Display & Inventory**:

- Arrange and maintain attractive displays of marble, tiles, and CP fittings in the showroom.
- Ensure cleanliness, organization, and proper labeling of products.
- Monitor stock levels and coordinate with inventory/store team for product availability.

**Sales Support & Coordination**:

- Prepare basic sales documentation such as quotations and order forms.
- Coordinate with the dispatch and accounts teams for delivery, billing, and payment follow-up.
- Update sales registers and assist in daily sales reporting.

**Market & Product Knowledge**:

- Stay updated on new arrivals, product varieties, and trends in marble, tiles, and bathroom fittings.
- Communicate customer feedback and preferences to the management.

**Requirements**:

- Minimum 3 years of experience in retail or counter sales (preferably in building materials, tiles, hardware, or home improvement stores).
- Strong communication and presentation skills.
- Basic computer knowledge for billing and data entry.
- Ability to handle customers politely and resolve issues promptly.

**Education**:

- 12th Pass or Graduate in any stream (preferred background in retail, commerce, or interior-related fields).

**Benefits**:

- Fixed Salary + Incentives
- In-store Sales Training
- Career Growth Opportunities
- Staff Discounts

**Working Hours**:

- Monday to Saturday, 8.30 AM to 7 PM]
- Sunday may be working, with a weekly off on a rotational basis.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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