Quality, Training

6 days ago


Ambattur Chennai Tamil Nadu, India scymes services pvt limited Full time

**Job Title: Quality, Training & MIS Executive**

**Department**: Corporate Client Management, TBG

**Location**: Chennai NOC Office, Ambattur.

**Key Responsibilities**

**Quality Assurance**
- Monitor and evaluate process adherence and service quality across teams.
- Conduct regular audits and provide feedback to improve performance.
- Identify gaps and recommend corrective actions to enhance customer experience.
- Prepare and present quality reports to stakeholders.

**Training & Development**
- Design and deliver training programs for new hires and existing employees.
- Conduct refresher sessions and skill enhancement workshops.
- Maintain training records and assess training effectiveness.
- Collaborate with department heads to identify training needs.

**MIS (Management Information Systems)**
- Generate and analyze daily/weekly/monthly reports on operational metrics.
- Maintain dashboards and trackers for performance monitoring.
- Ensure data accuracy and timely reporting to management.
- Support decision-making through data-driven insights.

**Skills & Qualifications**
- Bachelor’s degree in any discipline, preferred Finance.
- 1-2 years of experience in quality, training, or MIS roles.
- Proficiency in MS Excel, PowerPoint, and reporting tools.
- Strong analytical, communication, and presentation skills.
- Ability to multitask and work in a fast-paced environment.

Pay: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person


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