Back Office Executive

9 hours ago


Andheri West Mumbai Maharashtra, India Ivaana Ventures Pvt. Ltd. Full time

**Responsibilities**:
**1. Debt Recovery**:

- Negotiate and implement repayment plans to recover outstanding debts.
- Maintain accurate records of all debt recovery activities.

**2. Compliance**:

- Ensure all debt collection activities adhere to relevant laws and regulations, including fair debt collection practices.
- Stay updated on industry-specific regulations and compliance requirements.

**3. Customer Communication**:

- Handle customer inquiries and concerns professionally and empathetically.
- Provide information on payment options and assist customers in resolving disputes.

**4. Reporting**:

- Prepare regular reports on debt recovery progress and trends.
- Collaborate with the finance team to assess and mitigate credit risks.

**5. Documentation**:

- Maintain detailed and organized records of all customer interactions and payment arrangements.
- Prepare and maintain accurate documentation related to debt recovery efforts.

**6. Continuous Improvement**:

- Identify opportunities to improve debt recovery processes and strategies.
- Collaborate with cross-functional teams to implement best practices

**Job Types**: Full-time, Permanent

Pay: ₹8,818.63 - ₹21,279.62 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Accounts receivable: 1 year (required)

Work Location: In person



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