Back Office Executive
9 hours ago
**Responsibilities**:
**1. Debt Recovery**:
- Negotiate and implement repayment plans to recover outstanding debts.
- Maintain accurate records of all debt recovery activities.
**2. Compliance**:
- Ensure all debt collection activities adhere to relevant laws and regulations, including fair debt collection practices.
- Stay updated on industry-specific regulations and compliance requirements.
**3. Customer Communication**:
- Handle customer inquiries and concerns professionally and empathetically.
- Provide information on payment options and assist customers in resolving disputes.
**4. Reporting**:
- Prepare regular reports on debt recovery progress and trends.
- Collaborate with the finance team to assess and mitigate credit risks.
**5. Documentation**:
- Maintain detailed and organized records of all customer interactions and payment arrangements.
- Prepare and maintain accurate documentation related to debt recovery efforts.
**6. Continuous Improvement**:
- Identify opportunities to improve debt recovery processes and strategies.
- Collaborate with cross-functional teams to implement best practices
**Job Types**: Full-time, Permanent
Pay: ₹8,818.63 - ₹21,279.62 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Accounts receivable: 1 year (required)
Work Location: In person
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