Operations and Customer Support Associate

23 hours ago

Gurugram Haryana, India ActivityKidz Full time

**About Us**:
ActivityKidz is a pioneering platform connecting parents with top-notch activity providers. We offer enriching experiences for kids and help parents discover and book various after-school activities.

**Key Responsibilities**: We are seeking a driven and detail-oriented **Operations and Customer Support Associate** to join our team. In this full-time role, you will handle Shopify backend operations, maintain and enhance product listings, and ensure exceptional customer experiences through chat support. This position is ideal for someone who thrives in a dynamic environment and is eager to learn and grow within a fast-paced e-commerce business.

**1. Operations (Shopify Backend)**:

- Manage and update product listings, including descriptions, images, pricing, and metadata.
- Organize products into collections and ensure seamless categorization.
- Regularly update banners, announcements, and website promotions.
- Implement SEO best practices to optimize product pages for search engines.
- Troubleshoot technical issues and coordinate with developers for resolution.

**2. Customer Support (Chat)**:

- Respond promptly and professionally to customer inquiries through chat platforms.
- Provide accurate information about products, pricing, and availability.
- Resolve basic customer concerns and escalate complex queries to the appropriate team.
- Document customer feedback to identify areas of improvement.

**3. General Support**:

- Collaborate with the marketing team to execute campaigns and highlight new product offerings.
- Maintain an organized database of product and customer information.
- Assist in streamlining workflows to improve operational efficiency.

**Perks**:

- Competitive salary and growth opportunities.
- Hands-on learning experience with a fast-growing e-commerce brand.
- Work closely with the founder and gain insights into running a business.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹300,000.00 - ₹350,000.00 per year

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Quarterly bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have your own laptop?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 25/06/2025

  • Operations and Customer Support Associate

    5 days ago

    Gurugram, Haryana, India ActivityKidz Full time

    **About Us**: - Activity Kidz_ is a pioneering platform connecting parents with top-notch activity providers. We offer enriching experiences for kids and help parents discover and book various after-school activities. **Key Responsibilities**: We are seeking a driven and detail-oriented **Operations and Customer Support Associate** to join our team. In...

  • Customer Support Associate

    7 days ago

    Gurugram, Haryana, India Snow Planners And Builders Full time

    We are hiring!!!! **Process - Customer support associate - Voice process** **Work from office** **Location: Sector 18, Gurugram, Haryana** **Experience: Fresher and Experienced both can apply** **Skillset : Excellent communication in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors** **Qualification: Graduate from any...

  • Customer Support Associate

    4 hours ago

    Gurugram, Haryana, India Snow Planners And Builders Full time

    We are hiring!!!! **Process - Customer support associate - Voice process** **Work from office** **Location: Sector 18, Gurugram, Haryana** **Experience: Fresher and Experienced both can apply** **Skillset : Excellent communication in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors** **Qualification: Graduate from any...

  • Customer Service

    2 days ago

    Gurugram, Haryana, India NatWest Digital X Full time

    Customer Service & Operations, Customer Customer Service & Operations Associate Reconciliation & Investigations - Gurugram, India- Permanent- Full Time#R-00243268 Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. - So we organise ourselves around three...

  • Customer Service

    23 hours ago

    Gurugram, Haryana, India NatWest Digital X Full time

    Customer Service & Operations, Customer Customer Service & Operations Associate Reconciliation & Investigations - Gurugram, India- Permanent- Full Time#R-00244671 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. - This role is based in India and...

  • Customer Support Associate

    23 hours ago

    Gurugram, Haryana, India ONIQ SERVICES PRIVATE LIMITED Full time

    Hiring for Customer support associate Location - Gurugram Haryana Salary - 26000 to 30000 Roles and Responsibilities - Associate need to handle calls or chat from customer and have to resolve the queries and complaints of customer. Min Qualification - Graduate **Salary**: ₹22,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...

  • Customer Support Associate

    5 days ago

    Gurugram, Haryana, India Careersecure Full time

    Hiring for CareerSecure India Process - Blusmart Role: Customer Success Associate Work Mode - Work From Office Process - Domestic process Position - Customer Success Associate Headcount - 50 Profiles Interview mode - HR Round; Ops Round;Joining formalities; Joining Position - Customer Support Executive - Male\Female both can consider Skill set -...

  • Customer Support Associate

    5 hours ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Customer Support Associate** Salary upto 42k Both side cabs 5 Days working Location : Gurgaon Pay: ₹20,000.00 - ₹42,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Joining bonus - Performance bonus - Yearly bonus **Education**: -...

  • Associate, Operations Support

    1 week ago

    Gurugram, Haryana, India Webhelp Full time

    **Customer Service/Support** **Location** - Gurugram, India*** Job Title: Associate, Operations Support **Job Description**: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their...

  • Customer Support Associate

    5 hours ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Customer Support Associate** - 5 Days working - Both side cabs - Rotational Shifts - Location : Gurgaon **Job Type**: Permanent Pay: ₹19,000.00 - ₹38,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Joining bonus - Shift allowance **Education**: -...