Sales Trainer

7 days ago


Mumbai Maharashtra, India Cygnus A D Management Consulting LLP Full time

**Essential Duties and Responsibilities**
- Conduct comprehensive needs assessments to identify the specific training requirements of individual technicians and the team as a whole.
- Organize classroom-style sessions about product feature and sale techniques
- Conduct role-playing activities to develop interpersonal skills (e.g. handling customers & their objections etc.)
- Identify individual and team skills gaps
- Schedule regular training sessions (e.g. monthly or quarterly)
- Ensure new hires take on induction training courses, including communication and troubleshooting skills
- Liaise with managers and encourage on-the-job coaching
- Assess the impact of each educational course on staff performance and client satisfaction
- Develop engaging and interactive training programs using a variety of media, such as presentations, videos, hands-on exercises, and virtual simulations.
- Craft training materials that align with company standards, industry best practices, and regulatory requirements.
- Evaluate the effectiveness of training programs through assessments, feedback sessions, and observation of trainees' performance.
- Identify and address knowledge gaps through personalized coaching and additional training modules.
- Stay abreast of emerging technologies and industry trends to ensure training content remains relevant and up-to-date.
- Collaborate with cross-functional teams to integrate training initiatives with overall company goals and customer expectations.
- Contribute to continuous improvement of service technician training by gathering feedback and making recommendations for enhancement.

**Qualifications**
- Bachelor's degree in Commerce, Business or equivalent experience in a Sales profile or training role
- Minimum of 8 years of experience as a Sales Trainer, demonstrating strong sales expertise and hands-on experience.
- Demonstrated experience in developing and delivering training programs, with a proven track record of creating engaging and effective learning experiences.

**Essential Duties and Responsibilities**
- Conduct comprehensive needs assessments to identify the specific training requirements of individual technicians and the team as a whole.
- Organize classroom-style sessions about product feature and sale techniques
- Conduct role-playing activities to develop interpersonal skills (e.g. handling customers & their objections etc.)
- Identify individual and team skills gaps
- Schedule regular training sessions (e.g. monthly or quarterly)
- Ensure new hires take on induction training courses, including communication and troubleshooting skills
- Liaise with managers and encourage on-the-job coaching
- Assess the impact of each educational course on staff performance and client satisfaction
- Develop engaging and interactive training programs using a variety of media, such as presentations, videos, hands-on exercises, and virtual simulations.
- Craft training materials that align with company standards, industry best practices, and regulatory requirements.
- Evaluate the effectiveness of training programs through assessments, feedback sessions, and observation of trainees' performance.
- Identify and address knowledge gaps through personalized coaching and additional training modules.
- Stay abreast of emerging technologies and industry trends to ensure training content remains relevant and up-to-date.
- Collaborate with cross-functional teams to integrate training initiatives with overall company goals and customer expectations.
- Contribute to continuous improvement of service technician training by gathering feedback and making recommendations for enhancement.

**Qualifications**
- Bachelor's degree in Commerce, Business or equivalent experience in a Sales profile or training role
- Minimum of 8 years of experience as a Sales Trainer, demonstrating strong sales expertise and hands-on experience.
- Demonstrated experience in developing and delivering training programs, with a proven track record of creating engaging and effective learning experiences.
- Excellent communication and interpersonal skills to effectively interact with sales executives of diverse backgrounds and learning styles.

Pay: ₹600,000.00 - ₹700,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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