Customer Success Associate

2 days ago

Hyderabad Telangana, India PIQYU Full time

As a Customer Success Associate (CSA) at PIQYU Health, you will play a pivotal role in ensuring a seamless experience for our customers throughout their healthcare journey. Your primary responsibilities include:

- **Outbound Calls**: Conduct outbound calls to customers to explain available tests, answer queries, and facilitate test bookings, ensuring clarity and satisfaction.
- **Customer Support**: Provide assistance to customers who have already booked tests, including coordinating with phlebotomists for timely sample collections and ensuring smooth processing of tests.
- **Test Coordination**: Coordinate with internal teams and external partners to ensure timely and efficient test collections as per customer requirements.
- **Report Sharing**: Responsible for sharing test reports with customers promptly once sample results are generated, ensuring accuracy and timely delivery.
- **Customer Engagement**: Maintain regular communication with customers to ensure their satisfaction, address any concerns or issues, and foster long-term relationships.
- **Documentation**: Maintain accurate records of customer interactions, test bookings, and other relevant information in the company database.

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

License/Certification:

- DMLT/MLT (preferred)

Work Location: In person

  • Customer Success Associate

    1 week ago

    Hyderabad, Telangana, India Centotech Services Pvt Ltd Full time

    **Job description**: **We are hiring : Customer Success Associate** The **Customer Success Team** plays a pivotal role in driving customer satisfaction, retention, and business growth. Acting as a strategic liaison between the company and its clients, this team ensures a seamless experience, maximizes product adoption, and fosters long-term success through...

  • Customer Success Associate

    2 weeks ago

    Hyderabad, India Track3D Full time

    Job Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite) About Track3D At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce...

  • Customer success associate

    6 days ago

    Hyderabad, India Track3D Full time

    Job Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite) About Track3 D At Track3 D, we’re building the future of construction monitoring with our Reality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress,...

  • Customer Success Associate

    2 weeks ago

    Hyderabad, India Track3D Full time

    Job Description: Customer Success AssociateLocation: Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...

  • Customer Success Associate

    4 days ago

    Hyderabad, India Track3D Full time

    Job Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce...

  • Customer Success Associate

    3 days ago

    Hyderabad, India Track3D Full time

    Job Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...

  • Customer success associate

    2 days ago

    Hyderabad, India Track3D Full time

    Job Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite)About Track3 DAt Track3 D, we’re building the future of construction monitoring with our Reality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...

  • Customer Success Associate

    2 days ago

    Hyderabad, Telangana, India Nexivo Consulting Pvt Ltd Full time

    The Customer Engagement Manager will be responsible for managing customer relationships, analyzing data to improve customer satisfaction, communicating effectively with clients, and overseeing program management. **Position: customer Success Associate - IT Services** **Responsibilities**: - Provide excellent service and support to existing customers to...

  • Customer Success Associate

    2 weeks ago

    Hyderabad, India Track3D Full time

    Job Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite) About Track3D At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce...

  • Customer Success Associate

    7 days ago

    Hyderabad, India Track3D Full time

    Job Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite) About Track3D At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce...