Customer Enablement and Success Associate
4 days ago
Job Title:
Customer Enablement & Success Associate (Entry level)
Location: Hyderabad Only
Experience: Freshers Only
Employment Type: Full-time
Company:
About Numerize
Numerize is an AI-first startup revolutionising financial management for the F&B industry globally with Neo Accounting—our smart, automated accounting platform. We empower restaurants and food businesses with real-time insights, streamlined workflows, and AI-driven financial decision-making.
We're growing rapidly and are seeking a
Customer Enablement & Success Associate
to join our passionate team. If you love problem-solving, enjoy engaging with people, and want to be part of an exciting journey in the startup world, we'd love to hear from you
Role & Responsibilities
- Be the first point of contact for customers and help them experience Numerize seamlessly.
- Guide clients through the onboarding process, assist with product adoption, and provide ongoing support.
- Understand customer needs and proactively identify areas where they may need help.
- Work closely with internal teams to suggest improvements and deliver feedback from customers.
- Maintain long-term relationships and drive customer satisfaction and retention.
Who You Are
- A recent graduate who is enthusiastic about customer-facing roles, including customer success, support, or consulting.
- Strong communication and interpersonal skills—clear, confident, and empathetic.
- Quick thinker and problem-solver, comfortable learning and applying new tools.
- Passionate about customers and committed to helping them succeed.
- Comfortable working in a fast-paced startup environment where things move quickly and change often.
Ready to launch your customer success career with India's leading F&B fintech startup? Apply now with your resume and tell us why you're passionate about helping restaurant businesses succeed
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