Co-ordinator

3 days ago

Khairatabad Hyderabad Telangana, India Nextgen Property Adviser Pvt Ltd Full time

**Job Title: Co-Ordinator**
**Company Name: Pro Ventures**
**Job Location: Lakadikapul, Hyderabad**
**Experience: 0 to 1 years**
**Salary: 15000-17000**

**Below are our Key USPs**.

Proventures is a Distributor and Value-added Reseller with a vast experience in system Integration providing a single window solution for IT, Telecom and Broadband Networks-PAN India.We are serving the industry with our prompt and rapid services in all the segments with our fleet of experienced and well-trained Engineers and Services Executives.

**Job Overview**:
**Roles & Responsibilities**
- Act as a liaison between customers and technical teams, helping to resolve issues, answer inquiries, and follow up on service requests
- Assist in identifying and troubleshooting network issues, coordinating with technicians or vendors, and ensuring that service disruptions are minimized.
- Coordinate with field engineers and customer till call Closure
- Maintain accurate and up-to-date records of customer interactions, project timelines, network issues and service resolutions. Utilize Excel for tracking, organizing, and reporting information, ensuring easy retrieval and analysis.

**Skills and Qualifications**
- Bachelor's Degree in any discipline
- Minimum 0-1 years of experience in a coordination role within the IT or network services industry is advantageous.
- Ability to work under pressure and adapt to changing priorities.
- A proactive and customer-focused attitude.

Strong verbal and written communication skills

Pay: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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