
Collection Executive
4 days ago
**Job Overview**
**Key ResponsibilitiesCollections**:
- Maintain records of payment status and outstanding balances.
- Negotiate payment terms and resolve disputes to ensure timely collection.
- Coordinate with internal teams to address billing issues or discrepancies.
- Prepare and send invoices, reminders, and legal notices if necessary.
- Ensure compliance with company policies and financial regulations.
**Renewals**:
- Contact existing customers to facilitate timely subscription or contract renewals.
- Provide information about renewal options, pricing, and benefits.
- Upsell or cross-sell relevant products or services to enhance customer value.
- Maintain accurate renewal records and track renewal success rates.
- Address customer queries and concerns to improve retention.
**Required Skills & Qualifications**
- Bachelor’s degree in Business Administration, Finance, or a related field (preferred).
- 1-3 years of experience in collections, renewals, or customer service.
- Strong communication, negotiation, and interpersonal skills.
- Ability to handle difficult conversations and resolve conflicts professionally.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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