Jira Administrator

3 days ago

Kerala, India Jobin And Jismi IT Services Full time

Create, administer, configure JIRA, Jira Service Management projects and other Atlassian products if required.
- Provide technical assistance and training in JIRA, Jira Service Management and other tools
- Interact with Developers, IT support, and other stakeholders to manage, and support all administrative functions associated with the Atlassian products.
- Create custom workflows, post functions, and validators, make changes to workflows, screens, fields, and reporting, and provide ongoing support and configuration maintenance.
- Responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing the impact, communicating with stakeholders, and implementing solutions.
- Respond to user requests and issues in a timely manner.
- Create JIRA training and support documentation
- Perform JIRA demonstrations to clients if required
- Train staff on JIRA/Jira Service Management updates
- Assist in gathering requirements for business processes, and determine ways to optimize/improve JIRA/plug-ins setup and workflows, identify where functionality can/cannot meet user requests

**Requirements**:
**Experience**:
0-1 year experience

**Qualification**:
Any Graduation

**Skills**:

- Demonstrate strong computer skills as well as excellent written and verbal communication skills
- Problem-solving
- Decision making
- Time management
- Be agile working in a fast-paced, exciting environment with the ability to learn and understand technical information quickly

**Benefits**:
Type: Permanent / Full time

Mode: Work from Office

**Salary**: Best in the industry

Immediate joining

**Rush your resume to**

**Job Information**:
Hiring Manager

**Ramya Rajasekaran**
***

Number of Positions

**1**
***

Job Opening Status

**In-progress**
***

Industry

**IT Services**
***

Work Experience

**0-1 year**
***

City

**Chalakudy**
***

State/Province

**Kerala**
***

Country

**India**
***

Zip/Postal Code

**680307

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