Junior Associate

1 week ago

West Mambalam Chennai Tamil Nadu, India Rich'n'Royal Suits Full time

About R'n'R groups

R'n'R groups has always been about optimistic celebrity designer studio. Starting with our very first store on West Mambalam in Chennai, opened almost 29 years ago. The thread that’s run through almost three decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes R'n'R groups what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic Celebrity designer studio, and help lead the way for where we’re headed, we’d love to have you join us.

About The Role

*Freshers are welcome

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Producing reports to managers
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal/external request
- Exchange and verifies job related information to provide support

Who You Are

Every master was once a student, freshers are welcome, we require you to be proactive in learn.
- Good communicator with the ability to engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on
- the-job training

Benefits at R'n'R group
- Sunday meal
- Grocery
- Health benefits
- Virtual health care 24/7*
- Maternity/Parental Top Up.*
- See more of the benefits we offer.
- For eligible employees

R'n'R groups provides an equal-opportunity to employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

**Salary**: ₹12,086.00 - ₹15,026.52 per month

**Benefits**:

- Food allowance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- West Mambalam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Fresher? welcome.

**Language**:

- minimum language requirements (preferred)

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