Support Executive

2 days ago


Baner Pune Maharashtra, India edynamics Full time

Requirement:

- Knowledge of CRM's & ERP's
- Strong customer service orientation.
- Ability to handle multiple tasks.
- Excellent with computer operating skills.
- Good communication skills and listening skills.
- Responsibilities:

- Providing information to clients regarding the product.
- Monitoring client issues.
- Preparing reports related to issues and solutions.
- Keeping a record of support tickets.
- What you will get from us:

- Good knowledge and chance to learn new things
- All employees are allowed to share new ideas and implement them with permission
- Chance to attend training sessions from Google Certified trainers on new technologies and development tools,
- Promotions to grow your career as project head and independently handle our projects.
- Important Things to Note:

- Notice period is 2 months compulsory in our company,
- Working days are Monday to Saturday 09:30 AM to 06:30 PM,
- The probation period is 12 months,
- We do not provide work from home facility due to our nature of the business,



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