Audit Confirmation Client Services Eu
7 days ago
**Audit Confirmation Client Services EU**
**Job Details**:
**Audit Confirmations_Client Services EU**
**Position Purpose**
- Within the Global Markets Client Management division of the company, the EMEA Global Markets Client Service Technical Support team's objective is to provide our clients with a top of the range service (valuation reports, event notifications, factsheet) and ensure a dedicated follow up of their products.
- Working closely with the different Global Market teams ( Sales, Business manager - Middle and Back Office, etc ), m tier ( GECD and FI ) and products ( Equity, Commodities, Credit, FX and Interest Rate derivatives, etc ), the EMEA Global Markets Client Service Technical Support engages all level of management internally in developing operational efficiency to advance the firm to firm relationship.
- Overall, through a dedicated operational relationship and a single point of contact, the team is responsible for the client satisfaction on any Post trade services.
- The job holder will be responsible for the day to day management of the team, ensure quality standards are maintained and exceeded. Reaching Operational excellence is expected for this role. The job holder will also have good technical skills and be able to problem solve and trouble shoot incidents and find appropriate workarounds
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