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Customer Relationship Executive

2 weeks ago

Jayanagar Bengaluru Karnataka, India Advanced Grohair & Gloskin clinic Full time

Roles & Responsibilities:
 Build and maintain relationships with internal and external customers.
 Monitor registration and admission standards followed by the team and submit reports as required.
 Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
 Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
 Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
 Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
 Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
 Updating new tie-ups as part of business relations.

**Requirements**:
 Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
 Regular updates to be provided to the team members.
 Ensuring that the team is skilled, competent and motivated to perform its duties.
 Ensure adequate manpower at all counters.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Application Question(s):
**Language**:

- Kannada (required)

Work Location: In person