Customer Support

6 days ago

Connaught Place Delhi Delhi, India Eseries Sports Pvt Ltd Full time

**Location**: CP, New Delhi| **Type**: Full-time | **Experience**: 0 -1 Year

We’re looking for a proactive **Customer Support & Operations Coordinator**to lead daily support functions, streamline operations, and ensure an exceptional customer experience from start to finish.

**Duties and Responsibilities**
- Manage customer support operations, ensuring timely and professional responses across channels.
- Manage and coordinate daily banking operations of the organisation
- Collaborate with internal teams to resolve issues and improve service delivery.
- Maintain accurate records, reports, and operational documentation.
- Liaise with vendors and partners to ensure smooth operations.
- Track service metrics, control costs, and recommend process improvements.

**Requirements**:

- Bachelor’s Degree/Diploma in Finance, Accounting, Business Administration, or related field.
- Experience in customer handling will be preferred.
- Strong problem-solving and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- A keen to start things from scratch.

**Note : We have two shift timings**:

- 9 AM to 5 PM (Work from Office )
- 4 PM TO 12 Mid
- night (Work from home)

Pay: ₹22,000.00 - ₹25,000.00 per month

Application Question(s):

- Are you comfortable with the Connaught Place, Delhi Location ?
- What is your salary expectation?
- Do you have any experience in Customer handling ?

Work Location: In person

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