Client Partner

2 weeks ago

Gurgaon, India CarDekho Full time

**Job Description**:
To lead and grow revenue from designated accounts that have high growth potential; Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Experience Range:
8 - 12 years

Educational Qualifications:
Any graduation,

Job Responsibilities:
1. Lead and grow revenue from accounts that have high growth potential
2. Be responsible for selling multiple products & services to new/ existing clients, such as Digital Advertising Solutions, Digital Lead Gen Services, Branded Content & Creative Services, and Tech Solutions & Services
3. Identify, ideate and develop new product revenue opportunities within the existing clients
4. Strive for converting mid-sized accounts to large key OEM accounts within a defined time frame, and continuously activate new accounts to widen customer base.
5. Be the primary point of contact and build long-term relationships with the assigned customers.
6. Actively manage the client & agency ecosystem, and other key stakeholders in the market to widen customer base and cross-sell multiple products & services to assigned customers.
7. Forecast and track key account metrics and sales targets.
8. Handle escalations and resolve any issues and problems faced by customers and deal with complaints to maintain trust.
9. Work internally with the business, product, service delivery and marketing teams to sell & service customers effectively

Skills Required:
Sales, Team Management,
- Behavioral
1. Attitude- Drive/Hunger/High Energy
- High Agency / Sense of ownership
- Motivation/Ambition

2. Other Skills (nice to have)- Master storyteller, or good perception-based seller
- Ideas person creative problem solving

Technical
1. Media Saviness- Knows how to manage Client/Agency eco-system & relationship
- Has good access & is friends with stakeholders in both Client & Agency org
- Understands media planning basics
- Understands brand management basics

2. Digital marketing expertise- Display - branding & performance
- Programmatic
- Lead Gen
- Social Media & Influencer marketing
- Digital Video & OTT

3. Auto OEM- Understand different archetypes: Marketing, Media, Sales, Sales Planning/CRM, IT and their agendas
- Understands OEM business, product, dealer network, budgets

4. Enterprise Selling basics- Persuasive seller, leverages frameworks such as SPIN selling (”Sale-o”)
- Understanding of Major Account Selling (leveraging data & info)
- Deal making

Job Code: KL-MMX5AY6T

About Us
- India’s largest auto-tech company and a one stop shop for an integrated auto- We are looking for Tigers to roar
- If you believe you’re born to innovate great things. Well, you have come to the right place.Why Us?

Organization:
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club

Role:
1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role

Leadership:
1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board

Culture:
1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE - Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)

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