Customer Support Executive

1 week ago


Kalyan, India Cellbell Full time

**Cellbell.in** is trending as the #1 Bestseller over Amazon for its office chairs and Gaming chairs.
We are looking forward to working with you if you take ownership of a similar goal over Amazon.

**RESPONSIBILITIES**:

- Responsible for making outbound calls and regular follow-up on leads assigned.
- Keep records of customer interactions, transactions, comments, and complaints
- Understand the Customer requirements, encourage them to upgrade.
- Address all the issues/grievances of customers and provide the right customer experience.
- Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

**Fit To Apply**:

- Strong English Communication skills
- Outstanding negotiation skills to resolve issues and address complaints.
- Fresher or experienced, any field welcome, should be 18+.
- Must be able to work under pressure

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Call Center Occupations: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX



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