
Dispatch Supervisor
4 days ago
**Job Title**:Dispatch Executive/Supervisor
**Location**: Sonipat, Haryana
**Experience Required**: Minimum 3-4 years in B2C dispatch and warehouse operations
**Job Summary**:
**Key Responsibilities**:
1. Dispatch & Delivery Management:
- Oversee the timely and accurate dispatch of goods to B2C customers, ensuring adherence to company standards and customer expectations.
- Monitor and coordinate with delivery partners and maintain records of dispatch schedules and timelines.
- Resolve any delays or issues in the dispatch process to maintain smooth operations.
2. Inventory Management:
- Manage inward and outward inventory processes, ensuring proper documentation and system updates.
- Conduct regular stock checks, maintain accurate inventory records, and monitor stock levels.
- Work closely with warehouse teams to ensure proper handling and storage of goods.
3. Warehouse Operations Supervision:
- Supervise warehouse staff and dispatch assistants, ensuring compliance with SOPs and safety protocols.
- Optimize warehouse layout and resources to maximize efficiency in B2C dispatch operations.
- Ensure that warehouse operations adhere to quality standards and company policies.
4. Data Management & Reporting:
- Use Excel tools such as PivotTables to generate and analyze reports on dispatch performance, inventory levels, and other key metrics.
- Maintain accurate and organized records of dispatches, returns, and inventory movements.
- Track and report on key performance indicators (KPIs) related to dispatch and warehouse activities.
5. Coordination & Communication:
- Coordinate with cross-functional teams such as customer service, sales, and procurement to ensure seamless operations.
- Liaise with suppliers and transport providers to manage delivery schedules and costs.
- Respond promptly to customer queries and complaints related to dispatch.
6. System Management:
- Utilize and manage dispatch or inventory software to log and track inventory movements.
- Ensure data accuracy in all digital records and assist with software updates or troubleshooting as needed.
- Train new team members on software usage, safety standards, and dispatch protocols.
**Qualifications and Skills**:
- Education: Bachelor’s degree in Business, Logistics, or a related field is preferred.
- Experience: Minimum 3-4 years of experience in B2C warehouse and dispatch operations, preferably in a supervisory role.
- Technical Skills: Advanced Excel skills (PivotTables, VLOOKUP, etc.), familiarity with warehouse or dispatch software.
- Industry Knowledge: Strong understanding of B2C operations
Pay: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Morning shift
Application Question(s):
- Do you have knowledge of excel?
**Experience**:
- Dispatch executive: 3 years (preferred)
Work Location: In person
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